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I have lived in Los Angeles for (21) years, managed (3) hotels in the market, and was based here while with Interstate Hotel Group as Vice President Operations for (9) years.
I thank you for your consideration and I look forward to opening conversations.Enjoy having contact with Customers / Guests and creating strong sense of fidelity between the customer and the Company represented through service, trust and respect.He has been in the Hospitality Industry for over 20 years, working with International chain Hotels, Boutique Hotels and Local Resorts owned by Costa Rican companies, during this time He has had the opportunity to experience the different fields of a hotel operation, and structure 16 years of experience in the Hospitality industry. Working for operated properties gives me the insight of the real needs to fulfill in any hotel, the importance of the owners, the hotel chain and the need to cover the sales forecast from a commercial perspective and not just operational.Hotelier with degree in Hotel Management, 20 plus years of experience working on high end properties such as 5 Stars Hotels and Private Communities.Knowledgeable in financial, operations, customer service and training. Skilled on developing and implementation of standard operating policies and procedures.
Over 14 years in Hospitality / Wellness / Spa industry , has extensive experience in many different fields, lived and worked in many countries around the world, he has experience with VIP, high-end clients and patients. A firm but fair manager emphasis on employee's' welfare.